The easiest, most convenient way to get the magazines you enjoy

Already a Rogers Magazine Service subscriber?
How long does it take for a new subscription to start?
How long does my subscription last?
When do I renew my subscription?
What about subscription price increases?
How do I stop a subscription?
Do you offer subscriptions to my location?

Already a Rogers Magazine Service subscriber?

We hope your subscription runs so smoothly that you never have to give it a thought. But sometimes we do need to hear from you:

• Need to update your account or address information? To update your information, including your delivery address, the magazines you are receiving or your credit card information, please visit our new Customer Care Site.
• Need to update your credit card information? If there's a change in the credit card you use for your subscription payment, or if you have activated a replacement card, please visit our new Customer Care Site. Once you log in, you will be able to able to use our secure server to update your credit card details. You can visit anytime at customer.rogersmagazineservice.com.

How long does it take for a new subscription to start?

Please allow 4 to 8 weeks for a new subscription to start arriving. Weekly and bi-weekly magazines usually start arriving within 4 weeks, while magazines with less than monthly frequency may take a little longer due to their publishing schedule. Magazines from the U.S. sometimes take up to 10 weeks for your first issue to arrive. Please contact us if your subscription takes longer than this to start.

How long does my subscription last?

For your convenience, your Rogers Magazine Service subscription lasts as long as you want. To keep your magazines coming, you don't need to do a thing. If you want to change or discontinue a subscription, please visit our Customer Care Site.

When do I renew my subscription?

Rogers Magazine Service renews your subscription for you, so you receive uninterrupted service for as long as you choose. Your subscription continues until you tell us to stop. Until then, it's charged on a pre-authorized basis to the credit card of your choice. You'll receive a written reminder more than a month before your card is charged, so you'll have plenty of time to change or discontinue your subscription at our Customer Care Site if you wish.

Some magazine publishers' computer systems will generate a renewal notice, but you do not need to respond to these, since Rogers Magazine Service takes care of your renewals.

What about subscription price increases?

If a price has to increase, you'll know about it well in advance. Rogers Magazine Service provides the most competitive prices possible. If we can't avoid passing along a renewal price increase to our customers, we'll send you the details in your written reminder more than a month before your card is charged. If you're not satisfied with the new price, you're always free to discontinue your subscription without penalty.

How do I stop a subscription?

Please visit our secure Customer Care Site anytime you have a question about your subscription, or if you wish to make a change – for example, to stop or switch magazines, or if you're moving.

Do you offer subscriptions to my location?

Subscriptions are available for delivery everywhere in Canada, including houses, apartments, businesses, schools and Post Office boxes. At present Rogers Magazine Service does not offer subscriptions for delivery outside Canada.